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Find answers, learn best practices, and get the support you need to make the most of NetModal.

Guides

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Getting Started

  • Creating your account
  • Setting up your company profile
  • Adding your first truck and driver
  • Inviting team members
  • Understanding roles and permissions

Dispatch & Operations

  • Creating and assigning loads
  • Using the dispatch board
  • Route optimization settings
  • Managing driver availability
  • Status updates and tracking

Billing & Finance

  • Creating invoices
  • Setting up payment methods
  • Rate management and contracts
  • Factoring integration
  • Financial reports and exports

Driver Mobile App

  • Downloading and logging in
  • Viewing assigned loads
  • Updating load status
  • Uploading photos and documents
  • Electronic signature capture

Warehouse Management

  • Setting up warehouse locations
  • Managing inventory and pieces
  • QR code scanning
  • Dock scheduling and appointments
  • Piece tokenization

Safety & Compliance

  • Driver qualification files
  • Hours of service monitoring
  • Vehicle inspection workflows
  • FMCSA compliance dashboard
  • Incident reporting

Integrations

  • Connecting ELD providers
  • Accounting software sync
  • Load board integrations
  • Webhook configuration
  • API key management

Account & Security

  • Managing your DID identity
  • Two-factor authentication
  • Password and recovery options
  • Company settings and branding
  • Data export and portability

Still need help?

Our support team is available Monday through Friday, 8am to 8pm EST. Enterprise customers have access to 24/7 phone support.